Testimonials

The standout benefit of partnering with Uncommon Solutions has been their on-demand IT support, which has proven invaluable whenever we encounter computer or systems issues. Their responsiveness and reliability are unparalleled, making them a fantastic choice as your IT provider. Choosing Uncommon Solutions is a no-brainer.

Uncommon has assisted us with a variety of different things. The biggest benefit and peace of mind for us is having an additional resource at our disposal to assess and solve immediate issues and concerns. Communication and response time are excellent. I know that I can email or even text the technician for more urgent issues and receive a quick response. If they can’t assist at that particular moment because they are busy working on something else, they will find me a resource and not leave me hanging. Uncommon has knowledgeable people with a wide array of skillsets. You can rest assured that they have someone experienced and qualified to assist you with any technical issue you may encounter.

As a global company with 7 subsidiaries, we worked with several providers prior to Uncommon. Several started strong but left us on the dance floor in the middle of the dance. Uncommon has been absolutely stellar at solving the business problems we’ve brought to them. The solutions they’ve created for us have demonstrated sustainable success. They routinely offer creative suggestions relevant to the current project and contributing to our long-term success. We’ve completed 4 projects with them so far and look forward to many more. Their ability to complete projects with excellence AND provide expert support are at a level we’ve not found elsewhere. Uncommon has been such a blessing to Gulftech’s companies.

We’ve found other providers with point expertise, and some were a good value, but the value faded quickly – usually in the ongoing support after the project, but sometimes before project completion.  Uncommon brings a rare combination – expertise at applying the Microsoft stack to modernize communications and collaboration in our environment; professionalism in engaging with and listen to our users; and persistence – standing with us beyond project completion until the realization of the intended benefit. When all three of these factors are present, a dramatic increase in value can be seen in the results.

The team at Uncommon stands out from other IT firms because they don’t merely ‘deliver’ the product you request. As a customer who isn’t tech-savvy, I sometimes make requests that aren’t the best fit for my end goal. However, Uncommon takes the time to understand my specific needs and guides me toward the best solution. I trust them, and that trust is by far the greatest benefit of working with Uncommon.

Uncommon’s approach involves actively listening to our needs and understanding our business context. They then provide recommendations that enhance our systems and processes in ways we might not have previously considered. Given that our business operates in a very niche profession, the technology and product requirements are unique. Uncommon has not only created a tool that meets our end-product needs but has also established processes and systems to streamline and enhance efficiency.